Payments and Shipping

What payment methods can be selected?

What delivery options are available?

When will I receive my order?

How much does delivery cost?

Where do we currently deliver?

Products and Orders

Is registration required to place an order?

Can a company order from the online store?

How will I receive the invoice for the online purchase?

How can I return my package?

User Account

I don't remember my password. What can I do?

Do I need a user account to make a purchase?

Is there an option to add or remove products from my order before it is dispatched?

Additional Informations

What should I do if I receive an incomplete package or a defective product?

How is the money-back guarantee enforced?

What warranty applies to MONTEEN wallets?